SUPPORT, TECHNICAL ASSISTANCE, COMPONENTS, REPAIRS AND SPARE PARTS
ll transmissions through satellites working with Dreamer are subject to certain standards and parameters in order to ensure high quality reception and total system security.
With years in commercial satellite communications, Dreamer is able to call upon its unique human resource, leveraging the skills and know-how of its collaborators in 27 different countries, to cater to the needs of our customers worldwide.
Satellite Control Centre (SCC), from where all satellites are controlled and monitored;
We have 3 main control centres, dedicated to the satellites and their traffic:
Communications System Control Centre (CSC), monitoring all services transmitted through our satellites;
Dreamer Platform (EMP) for monitoring all our IP traffic.
Also, all customers Dreamer, has access 24 X 7 X 365. Both by telephone and by the virtual portal of incidents accessible from our website.